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Seagate Technologies

Partner portal prototype, global usability test...

Seagate is the worldwide leader in the design, manufacturing and marketing of hard disc drives, providing products for a wide-range of Enterprise, Desktop, Mobile Computing, and Consumer Electronics applications. Seagate can be found around the globe and at www.seagate.com.

NOTE: In the past 18 months since this case study was written, Specific Impulse has supplied Seagate with information architects for all their web properties, including the www.seagate.com web site redesign and the Maxtor integration.

The Challenge

Seagate Technologies needed an information architect to review requirements, develop use cases, design wireframes, develop working prototypes, and manage user testing.

Working prototypes needed to be available online in English, Russian, and Chinese, so that users on three continents could provide feedback in their native language. Seagate didn't want to give translators and other contractors and vendors access to their internal corporate content management system. Instead, they wanted a hosted solution so that Seagate staff and vendors could collaborate on the design, and so that usability test subjects could easily access the prototype online.

The Solution

Seagate selected Specific Impulse's Rich Julius as information architect for their global partner portal. Rich developed the IA project deliverables and helped manage communications with Seagate staff and vendors worldwide.

Using StageOne, the Specific Impulse team created a working prototype that included a collaborative workspace for editing and translation. The system was hosted on a Specific Impulse server so that usability test subjects could access the prototype and provide feedback in a guided test, using VeriTest software from LionBridge.

The Players

Usability test system by VeriTest (LionBridge Software). Information architecture, Javascript, DHTML, and StageOne system by Specific Impulse.

 
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